Payment failed
Check connection, payment method status, currency/region support and retry later if needed.
Open TikTok web rechargeReferral link included
Paid but Coins are missing
Refresh the app/web page, confirm the account and compare transaction history with Coin history.
Duplicate charge
Stop making additional payments, save transaction IDs and contact the channel that processed the payment.
Frequently asked questions
Should I keep pressing pay if nothing happens?
No. Check the transaction status first to reduce the risk of duplicate charges.
What if Coins do not appear immediately?
Confirm the account, payment approval and Coin/transaction history in that order.
Related guides
How to Recharge TikTok Coins on the Web
A straightforward walkthrough from login to final checkout verification.
TikTok Coin Price: How to Check It
Separate custom amounts from preset packages when comparing price per Coin.
How TikTok Custom Coin Amounts Work
Useful when preset packages do not match the amount you want.
TikTok Web Coin Recharge Guide
Key steps for buying Coins through a browser.